Introduction

The Bodafon Group of Holiday Parks is committed to making each of our public premises accessible to all.

Contacting us or the Emergency Services

• We are contactable by e-mail, phone or fax.
• We provide a seven day Reception service.
• Notice Boards on our Parks will have Emergency Numbers.

Travel to the Parks

• There is a bus stop about 100 meters from our Main Reception at Bodafon Park. Buses run back and forth from Bangor every hour.
• The nearest train station is in Bangor, and there is a good local taxi service.
• Roads into all four Parks have tarmac surfacing.
• Bus timetables and taxi details are available from our Main Reception

Access to our Main Reception

• There is a car-park in front of Reception where the main door can be accessed via a sealed path.
• The car park has a sealed surface.
• The Reception door is accessible to wheelchair users.
• Part of the Reception counter and the whole of the leaflet counter are accessible to wheelchair users.
• There is a bell on the Reception counter.
• Reception toilet is accessible to wheelchair users and fitted with Doc-M pack.

Campsite

• Tyn Rhos Caravan Park is the most suitable park for wheelchair users.
• All campsites have grassed and hard standings
• Grass is cut at regular intervals.
• Parking is available next to the touring caravan or tent.
• Pitches can be allocated with electric hook-ups and water points if required.

Toilet Block / Showers

• Pitches can be allocated close to the toilet block on request.
• We have a disabled toilet on Ty’n Rhos which is accessible via a ramp.
• Keys are provided to the disabled toilet for a small returnable deposit.
• These keys are only provided to wheelchair users, those who need ramps to access their caravans, and those who need to be accompanied to use the toilets.
• Showers are located in the toilet blocks.
• All toilet blocks have anti-slip flooring.
• Toilet Blocks are fully lit 24-hours a day.
• Taps are press-on, non-concussive type.
• Emergency lighting will come on in the event of a power cut.
• Shower controls are positioned at suitable height.

Wash Room / Laundry

• Ty’n Rhos Caravan Park is the only park with a laundry room.
• Washing machines and dryers are set low for easy access.
• Washrooms on all the Parks are accessible to wheelchair users.
• There are conventional fridge-freezers located in all the wash rooms.

Chemical Toilets / Bin Areas

• These points are adjacent to roads and accessible by car.
• The chemical toilet is the same height as a conventional toilet pan with low level flush.
• Taps are available to wash the containers.
• Waste Water disposal points are accessible on all the Parks.

Letting Units

• We do not have ramps for access to our letting units.

Visual Aids on the Parks

• All our parks have adequate signage informing guests of the location of public buildings and instructing them of speed limits on the Parks.
• All our Parks have adequate lighting.
• Colour schemes in all our public buildings have been designed to include colour contrast.

General Considerations

• We accept that guests with disabilities wish to use our premises in as normal way as possible.
• Staff will give assistance when required.
• Specific requirements must be made at time of booking.
• Assistance dogs are welcome on all our Parks.
• We have qualified first-aiders on Site and a first aid box is available in reception.