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Access Statement


Introduction

The Bodafon Group of Holiday Parks is committed to making each of our public premises accessible to all.

 

Contacting us or the Emergency Services

  • We are contactable by e-mail, phone or fax.
  • We provide a seven day Reception service.
  • Notice Boards on our Parks will have Emergency Numbers.

 

Travel to the Parks

  • There is a bus stop about 100 meters from our Main Reception at Bodafon Park. Buses run back and forth from Bangor every hour.
  • The nearest train station is in Bangor, and there is a good local taxi service.
  • Roads into all four Parks have tarmac surfacing.
  • Bus timetables and taxi details are available from our Main Reception

 

Access to our Main Reception

  • There is a car-park in front of Reception where the main door can be accessed via a sealed path.
  • The car park has a sealed surface.
  • The Reception door is accessible to wheelchair users.
  • Part of the Reception counter and the whole of the leaflet counter are accessible to wheelchair users.
  • There is a bell on the Reception counter.
  • Reception toilet is accessible to wheelchair users and fitted with Doc-M pack.

 

Campsite

  • Tyn Rhos Caravan Park is the most suitable park for wheelchair users.
  • All campsites have grassed and hard standings
  • Grass is cut at regular intervals.
  • Parking is available next to the touring caravan or tent.
  • Pitches can be allocated with electric hook-ups and water points if required.

 

Toilet Block / Showers

  • Pitches can be allocated close to the toilet block on request.
  • We have a disabled toilet on Ty’n Rhos which is accessible via a ramp.
  • Keys are provided to the disabled toilet for a small returnable deposit.
  • These keys are only provided to wheelchair users, those who need ramps to access their caravans, and those who need to be accompanied to use the toilets.
  • Showers are located in the toilet blocks.
  • All toilet blocks have anti-slip flooring.
  • Toilet Blocks are fully lit 24-hours a day.
  • Taps are press-on, non-concussive type.
  • Emergency lighting will come on in the event of a power cut.
  • Shower controls are positioned at suitable height.

 

Wash Room / Laundry

  • Ty’n Rhos Caravan Park is the only park with a laundry room.
  • Washing machines and dryers are set low for easy access.
  • Washrooms on all the Parks are accessible to wheelchair users.
  • There are conventional fridge-freezers located in all the wash rooms.

 

Chemical Toilets / Bin Areas

  • These points are adjacent to roads and accessible by car.
  • The chemical toilet is the same height as a conventional toilet pan with low level flush.
  • Taps are available to wash the containers.
  • Waste Water disposal points are accessible on all the Parks.

 

Letting Units

  • We do not have ramps for access to our letting units.

 

Visual Aids on the Parks

  • All our parks have adequate signage informing guests of the location of public buildings and instructing them of speed limits on the Parks.
  • All our Parks have adequate lighting.
  • Colour schemes in all our public buildings have been designed to include colour contrast.

 

General Considerations

  • We accept that guests with disabilities wish to use our premises in as normal way as possible.
  • Staff will give assistance when required.
  • Specific requirements must be made at time of booking.
  • Assistance dogs are welcome on all our Parks.
  • We have qualified first-aiders on Site and a first aid box is available in reception.

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