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Access Statement


Introduction

The Bodafon Group of Holiday Parks is committed to making each of our public premises accessible to all.

Contacting us or the Emergency Services

  • We are contactable by e-mail, phone or fax.
  • We provide a seven day Reception service.
  • Notice Boards on our Parks will have Emergency Numbers.

Travel to the Parks

There is a bus stop about 100 meters from our Main Reception at Bodafon Park. Buses run back and forth from Bangor every hour.

The nearest train station is in Bangor, and there is a good local taxi service.

Roads into all four Parks have tarmac surfacing.

Bus timetables and taxi details are available from our Main Reception

Access to our Main Reception

There is a car-park in front of Reception where the main door can be accessed via a sealed path.

The car park has a sealed surface.

The Reception door is accessible to wheelchair users.

Part of the Reception counter and the whole of the leaflet counter are accessible to wheelchair users.

There is a bell on the Reception counter.

Reception toilet is accessible to wheelchair users and fitted with Doc-M pack.

Campsite

Tyn Rhos Caravan Park is the most suitable park for wheelchair users.

All campsites have grassed and hard standings

Grass is cut at regular intervals.

Parking is available next to the touring caravan or tent.

Pitches can be allocated with electric hook-ups and water points if required.

Toilet Block / Showers

Pitches can be allocated close to the toilet block on request.

We have a disabled toilet on Ty’n Rhos which is accessible via a ramp.

Keys are provided to the disabled toilet for a small returnable deposit.

These keys are only provided to wheelchair users, those who need ramps to access their caravans, and those who need to be accompanied to use the toilets.

Showers are located in the toilet blocks.

All toilet blocks have anti-slip flooring.

Toilet Blocks are fully lit 24-hours a day.

Taps are press-on, non-concussive type.

Emergency lighting will come on in the event of a power cut.

Shower controls are positioned at suitable height.

Wash Room / Laundry

Ty’n Rhos Caravan Park is the only park with a laundry room.

Washing machines and dryers are set low for easy access.

Washrooms on all the Parks are accessible to wheelchair users.

There are conventional fridge-freezers located in all the wash rooms.

Chemical Toilets / Bin Areas

These points are adjacent to roads and accessible by car.

The chemical toilet is the same height as a conventional toilet pan with low level flush.

Taps are available to wash the containers.

Waste Water disposal points are accessible on all the Parks.

Letting Units

We do not have ramps for access to our letting units.

Visual Aids on the Parks

All our parks have adequate signage informing guests of the location of public buildings and instructing them of speed limits on the Parks.

All our Parks have adequate lighting.

Colour schemes in all our public buildings have been designed to include colour contrast.

General Considerationss

We accept that guests with disabilities wish to use our premises in as normal way as possible.

Staff will give assistance when required.

Specific requirements must be made at time of booking.

Assistance dogs are welcome on all our Parks.

We have qualified first-aiders on Site and a first aid box s available in reception.

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